A structured framework for effectively communicating past experiences and achievements in professional settings
• Situation
• Task
• Action
• Result
A logical framework for structuring your thoughts and communications, starting with the key message and supporting it with hierarchical arguments.
• State the Key Conclusion
• Present Key Supporting Arguments
• Support with Evidence
A systematic approach to setting and communicating clear, achievable objectives in professional contexts
• Specific
• Measurable
• Achievable
• Relevant
• Time-bound
A comprehensive questioning framework used to gather and present complete information about any topic or situation.
• Who
• What
• When
• Where
• Why
• How
A concise, compelling 30-60 second speech format that effectively communicates your value proposition or key message
• Hook
• Problem
• Solution
• Value
• Call to Action
A proven four-step framework for creating compelling presentations and pitches that guide audiences from attention to action.
• Attention
• Interest
• Desire
• Action
A comprehensive framework for ensuring professional communication quality through seven essential principles: Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous.
• Clear
• Concise
• Concrete
• Correct
• Coherent
• Complete
• Courteous
A structured coaching and problem-solving framework that helps navigate from goal setting to action planning in professional conversations.
• Goal
• Reality
• Options
• Way Forward
Classical persuasion framework combining credibility, emotional appeal, and logical reasoning to create compelling arguments.
• Ethos (Credibility)
• Pathos (Emotional Appeal)
• Logos (Logical Appeal)
A systematic questioning framework for complex sales conversations, helping identify customer needs and build value around solutions.
• Situation Questions
• Problem Questions
• Implication Questions
• Need-Payoff Questions
A powerful framework for showcasing achievements and experience in professional settings, particularly effective for job interviews and performance reviews.
• Challenge
• Action
• Result
A structured approach for delivering clear, specific, and constructive feedback in professional settings
• Situation
• Behavior
• Impact